This policy explains what Fast Action Appliance Service collects when you use fastactionappliancerepair.com or request service, how that information is used, and the choices you have. Fast Action Appliance Service is an owner-operated appliance repair business based in Marlborough, Massachusetts.
Information We Collect
We collect only what we need to schedule and complete a service visit. When you call or submit the request form, that typically includes your name, phone number, email address if you provide one, service address and city, the appliance type, brand, model number if available, and your description of the problem.
We do not ask for and do not want payment card numbers, bank details, or government identification numbers through this website. Payment is handled in person at the time of service.
How We Use It
- To confirm that your request fits our service scope and coverage area.
- To schedule a visit and check current availability.
- To prepare for the visit and diagnose the reported symptom.
- To contact you about the appointment, the finding, or the price.
- To keep a service record supporting the warranty on completed work.
We do not sell, rent, or trade your information. We do not share it with third parties for their own marketing.
Website Data
Our web host keeps standard server logs, which may record IP addresses, browser type, pages requested, and timestamps. These logs support security and troubleshooting.
The service area map and the city maps on this site are embedded from third-party providers, including Google. When one of those maps loads, the provider may receive your IP address and standard request data under its own privacy practices.
How Long We Keep It
Service records are retained for as long as needed to support the warranty on completed work, to answer follow-up questions about a prior repair, and to meet ordinary business and tax record-keeping needs.
Security
This site is served over an encrypted connection, and form submissions are transmitted to us over that same connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults arranging appliance service. We do not knowingly collect information from children.
Your Choices
You may ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call 774-245-2349 during business hours to make a request.
Changes to This Policy
If this policy changes, the revised version will be posted here with a new effective date.
Contact
Fast Action Appliance Service
45 Melody Ln., Marlborough, MA 01752
774-245-2349
fastactionappliance52@gmail.com
Monday – Sunday: 8:00 AM – 5:00 PM